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The test has no eligibility requirements and is administered by The Travel Institute. The Travel Institute also provides training and professional accreditation opportunities for experienced travel representatives. Different levels of certification are used, depending upon a travel agent's experience.  Additional Info  with limited experience can become a Licensed Travel Partner (CTA) after finishing a series of classes and exams.

Both the CTA and CTC need continuing education each year to maintain certification. The Cruise Lines International Association (CLIA) provides four levels of certification: Qualified (CCC), Accredited (ACC), Master (MCC), and Elite Cruise Therapist (ECC). Each level requires a certain amount of training and item understanding. Some states require representatives to have an organization license to offer travel services.

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Contact specific state licensing firms to find out more. Other Experience Some agencies choose travel representatives with firsthand experience checking out a country. These companies especially prefer travel agents who concentrate on specific locations or particular types of tourists, such as groups with a special interest or business tourists. Essential Qualities Travel bureau that focus on exotic locations or specific types of travel, such as adventure travel or ecotourism, might choose to employ travel representatives who share these interests.

When consumers require to make last-minute changes in their travel arrangements, travel representatives need to have the ability to react to questions and grievances in a friendly and professional way. Travel representatives need to focus on information in order to ensure that the bookings they make match travelers' requirements. They should make appointments at the appropriate dates, times, and places to satisfy tourists' schedules.

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Keeping customer information in order and guaranteeing that bills and invoices are processed in a timely way is vital. Travel agents should have the ability to encourage clients to purchase transport, accommodations, or trips. Often they might need to encourage trip operators, airline company personnel, or others to take care of their customers' unique requirements.

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